FAQ
Find answers to our most frequently asked questions.
Find answers to our most frequently asked questions.
Shipping & returns
How does preorder work?
Browse Our Products: Explore our delicious juices, granola, seamoss, and cookies online.
Place Your Order: Add your favorites to your cart and complete checkout.
Fulfillment Starts February 14, 2025: Your order will be freshly prepared and shipped after this date.
Stay Updated: You’ll receive updates as we get closer to our launch.
How long will it take to ship?
Orders placed before our official launch on February 14, 2025, are preorders and will be shipped starting on that date.
After February 14, 2025, orders are typically processed and shipped within 1-2 business days. Delivery times will vary based on location and the shipping method selected at checkout.
Have further questions? Contact us—we’re happy to help!
Where is Berry Galore located?
At the moment, Berry Galore is an online-exclusive juice bar, delivering fresh, handcrafted juices directly to your doorstep.
What are your operating hours?
Our customer service team is available Monday - Friday, 10 AM - 6 PM. You can also reach out to us via email or chatbot 24/7!
Have further questions? Contact us
How can I track my order?
Once your order is shipped, you’ll receive a confirmation email with a tracking number and link. Simply click the link to monitor your delivery status. If you have any issues, feel free to reach out to our customer service team for assistance!
Do you offer returns or refunds?
Due to the perishable nature of our products, we do not accept returns. However, if there’s an issue with your order, please contact us, and we’ll make it right!
Find answers about our products
Products Information
Are your juices made fresh?
Yes! All of our juices are made fresh to order using high-quality, natural ingredients to ensure maximum flavor and nutritional value.
Have further questions? Contact us
How should I store my juices?
Our juices are shipped frozen to lock in freshness. Upon delivery, if you’re not ready to drink them right away, please store them in the freezer. Once you’re ready to enjoy, thaw the juice completely, shake it well, and consume it within 1 to 3 days for the best taste and freshness.
Do your juices contain preservatives?
Absolutely not! Berry Galore juices are 100% natural, with no added preservatives, artificial flavors, or sugars.
Do you offer juice cleanses?
Yes, we do! Our Senna Glow Detox and other cleansing packages are designed to support your health and wellness goals. Check out our website for more details.
What if I have dietary restrictions or allergies?
We take allergies and dietary restrictions seriously. Please review the ingredients listed for each product, and feel free to reach out with any concerns before placing an order.
""Absolutely amazing juices!"Berry Galore is my new favorite! The Senna Glow Detox was so refreshing and made me feel great. I love that the juices arrive frozen—super convenient to thaw and enjoy anytime. Plus, the flavors are incredible! Highly recommend!"
Jessica R.